Contact and opening hours

City hall

Stadhuisplein 1, 2311 EJ Leiden

Monday through Friday
08.30 - 17.00
Thursday evening
17.00 - 20.00
Saturday morning
09.00 - 13.00

City hall is open for all 'civil matters,' such as a passport, driving license, change of address and the review of polital or other official publications.

Stadsbouwhuis

Langegracht 72, 2312 NH Leiden

Monday through Friday
08.30 - 17.00

This location is open for parking related matters, review of announcements and permits, and for lost and found objects.

Municipal recycling facility

J.C. de Rijpstraat 11, 2315 WE Leiden

Monday through Friday
08.00 - 16.00

Making an appointment

We only work by appointment. You can make these appointments on the pages for the products you wish to make an appointment for, such as a driving license or passport.

Payments at our desk can only be made via debit card payment.

House rules

The municipal government expects you to treat its employees with respect and that you obey the house rules.

Opening hours during holidays

The municipal government is closed during official holidays. See also the exceptions for the sanitation department.

Postal address

General matters
Postbus 9100, 2300 PC Leiden
Work and income department
Postbus 9102, 2300 PC Leiden
Parking department
Postbus 495, 2300 AL Leiden

Online

Ask your question online.

By phone

Call 14 071

Monday through Friday
08.30 - 17.00
When calling from abroad, or with a phone registered abroad
+31 71 516 51 65

WhatsApp

Send your question to +31 6 - 30 69 63 84

Monday through Friday
08.30 - 17.00

For simple questions only. Do not send sensitive private information.

Leiden city news

Choose the news related to the Leiden municipality which interests you.

Complaints

Do you disagree with a decision made by the municipal government? If so, you can file an objection.

Do you have a complaint? If so, you can register it online.

Filing a report

Have you noticed damage or litter on the city's streets or in its parks? Or are you experiencing nuisances from things like construction work or other matters? If so, you can report this to Leiden municipality.