Contact and opening hours

Filing a report

Have you noticed damage or litter on the city's streets or in its parks? Or are you experiencing nuisances from things like construction work or other matters? If so, you can report this to Leiden municipality.

Ask your question online

Do you have a question, request, idea or comment for the municipality? Ask your question via the contact form.

By phone

Call 14 071

Monday through Friday
09.00 - 17.00
When calling from abroad, or with a phone registered abroad
+31 71 516 51 65

WhatsApp

Send your question to +31 6 - 14 45 93 75

Monday through Friday
09.00 - 17.00

Making an appointment

We only work by appointment. You can make these appointments on the pages for the products you wish to make an appointment for, such as a driving license or passport.

Stadskantoor

Visiting address
Bargelaan 190, 2333 CW Leiden
Monday through Friday
09.00 - 17.00
Thursday evening
17.00 to 20.00
Saturday morning
9.00 to 12.30

Directions to the Stadskantoor.

Postal address

General matters
Postbus 9100, 2300 PC Leiden
Work and income department
Postbus 9102, 2300 PC Leiden
Parking department
Postbus 495, 2300 AL Leiden

Opening hours during holidays

The municipal government is closed during official holidays. See also the exceptions for the sanitation department.

Complaints

Do you have a complaint? If so, you can register it online.

Objection

Do you disagree with a decision made by the municipal government? If so, you can file an objection.

Compliment

Would you like to let us know what you are satisfied with? You can submit a compliment.