Contact and opening hours

Have you noticed damage or litter on the city's streets or in its parks? Or are you experiencing nuisances from things like construction work or other matters? If so, you can report this to Leiden municipality.

Do you have a question, request, idea or comment for the municipality? Ask your question via the contact form.

This is how it works.

If an employee is available, a live chat option will pop up on the page you visit.

This is how it works.

You can only visit us with an appointment. You can make an appointment at the product page you need, for example a driving license or a passport. You can always change your appointment with the link you will find in the appointment confirmation you received in your mail.

Directions to the Stadskantoor.

The municipal government is closed during official holidays. See also the exceptions for the sanitation department.

Do you have a complaint? If so, you can register it online.

Do you disagree with a decision made by the municipal government? If so, you can file an objection.

Would you like to let us know what you are satisfied with? You can submit a compliment.