FAQ and updates coronavirus

The national measures taken to prevent the spread of the coronavirus are also affecting the services provided by the Municipality of Leiden. Please find below an FAQ answering various questions that residents, businesses and institutions have been asking the Municipality. This list will be updated regularly.

Adjustment FAQ’s after the 19th of May

At this moment the municipality of Leiden works on a practical implementation of the extended measures which were announced by the government on the 19th of May. This means that the answers on FAQ’s will soon be adjusted.

In case you would like to know more about the national measures, you can read the news item next to this article or go to this website .

Please monitor this page in the coming days to read what the practical realisation means for Leiden.

And as usual always keep 1,5 metres distance and keep away from the hustle and bustle!

Appointments, opening hours and online municipal services

Giving or receiving help



Sports and leisure

Emergency Regulation

Markets, shops, bars, restaurants, terraces

Personal budget from the Social Support Act (Wmo)

Social welfare benefit


Other questions


Please find FAQ concerning the coronavirus on our special page for entrepeneurs.

Do you have any other questions for the Municipality?

If you have any other questions you would like to ask the Municipality, please contact us using the contact form. If you have an urgent question, you can also phone us on 14 071. Please allow for a longer waiting period than usual to talk to one of our staff.

More information about the coronavirus

If you have questions about the coronavirus and are looking for information, visit the website of the Government of the Netherlands for the latest news about the virus. The website also gives information about what symptoms you may experience if you are infected and what to do if you think you or someone near you is infected. Up-to-date information about the number of contaminations and hospitalisations can be found  on the site of the RIVM.

If you prefer to speak to someone on the phone, the National Institute for Public Health and the Environment (RIVM) has a special telephone number that you can call to ask questions about the coronavirus: 0800-1351.

The Municipality is in contact with GGD Hollands Midden (Public Health Service) and Veiligheidsregio Hollands Midden and will update you where necessary.